Clinical website and appointment request platform
Development of a new digital presence for Clínica Space, in Porto, with its own editorial architecture, management through LEVORA CMS and a custom system for appointment requests.
Clínica Space needed a digital platform capable of conveying closeness, balance and trust without losing the clarity required in a clinical context. The project was built from scratch to organize the presentation of the clinic, its specialties and its team, simplify first contact and create a technological base ready for continuous evolution.
The main challenge was to transform a multidisciplinary activity into a simple experience for children, teenagers, adults and their families. In addition to presenting the identity and services with credibility, the website had to reduce friction in the appointment request process, collect useful information before the team made contact and remain clear to use on desktop, tablet and mobile.
A visual direction that was editorial, calm and human was defined, supported by a custom content architecture and a fully responsive experience. The website was implemented on the new LEVORA CMS, allowing pages, content, multimedia, SEO and essential settings to be managed in a centralized interface. For appointment requests, an exclusive five-step module was developed, with selection of the patient profile, contact details, care context, availability and confirmation. The system organizes requests, generates automatic email communications and provides the clinical team with more complete information before scheduling.
Clínica Space now has a digital presence aligned with its positioning and a clearer, more structured first-contact process. The team receives requests with better context, users understand what happens after submission and the platform is prepared to add professionals, specialties, content and new integrations without rebuilding the website.
The website identity was designed to convey serenity, closeness and rigor. The editorial composition, green palette, typography and controlled use of imagery create a distinctive presence without resorting to the generic visual language of many clinical websites.
The entire project was implemented on the new LEVORA CMS. The clinic can now manage pages, content, images, institutional information, SEO and essential settings through its own structure, organized to reduce technical dependencies and maintain the consistency of the public experience.
The traditional form was replaced by a custom five-step module: patient, contact, care, availability and confirmation. The sequence adapts the information collection to the selected profile, allows the request to be framed before scheduling and transparently presents the clinic's review and contact process.
After submission, the system creates an internal record of the request and triggers automatic emails for the team and for the person requesting care. The information arrives structured, reducing unnecessary initial back-and-forth and enabling a more prepared response.
The mobile menu, content hierarchy, buttons, information blocks and the request flow itself were designed specifically for small screens. The experience maintains clarity, readability and continuity on desktop, tablet and mobile.
The architecture makes it possible to add specialties, professionals, content, pages and new integrations without changing the visual foundation or rebuilding the system. The website works as a continuous digital infrastructure, not just as an institutional presentation.
